I view open source as having three business models. First, there's Red Hat, where you self-support open-source software. Second, there's open core, where you're the sole monetizer, but others can still run it. Vercel, though perhaps not inventing it, has certainly popularized a model where a truly open-source software library, with adapters for every platform, becomes widely popular. We then get a piece of that pie. Our strategy is to grow the overall pie, as our share remains a relatively constant proportion. This allows us to drive the open-source project.

The main innovation will occur when agents are deployed at scale. Soon, we will each have personal agents that perform tasks on our behalf. For instance, if I need a loan, I won't call the bank myself; I'll ask my agent to do it. This will lead to interactions between my agent and the bank's agents. We need to envision a future where agents communicate with each other, requiring us to redefine protocols, communications, and guardrails. It will be like imagining the internet before its existence. Society will completely transform, and it will be very exciting.

Gabe and I had met a couple of years prior. I knew nothing about the startup world and had no plans to start a company. He showed me GPT-3, which was public at the time. I was incredibly surprised that no one was discussing or utilizing GPT-3 in any capacity. He demonstrated its capabilities, and I, in turn, showed him my legal workflows. The "aha" moment occurred when we visited r/legaladvice, a subreddit where people ask legal questions, and the common answer is, "So, who do I sue?" We took about 100 landlord-tenant questions and developed a series of chain-of-thought prompts. This was before such concepts were widely discussed. We applied these prompts to the questions and presented the results to three landlord-tenant attorneys. Without mentioning AI, we simply asked, "Here's a question from a potential client and an answer. Would you send this answer without edits? Is it ethical and sufficient?" Eighty-six out of 100 attorneys said yes. We then cold-emailed OpenAI's General Counsel with these results. His response was, "Oh, I had no idea the models were this good at legal." We met with OpenAI's C-suite a couple of weeks later.